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Appointment Policies:
1. Scheduling an appointment is very easy and can be done two ways: (i) call our office at 203-285-6815, or (ii) complete the simple form below. Whichever option is chosen the process is the same. We take the Massage Order, go over details and necessary instructions about the type of massage required, length of session, reason for massage, date, time, direction and method of payment. Appointments are only considered scheduled when they are confirmed by the client, and we do so by email.
2. It is required of all all first-time clients to complete an Intake Form prior to receiving their massage treatment. No massage service can be rendered without the completion of this form. The form can be completed in our office on the appointment day or prior to that date. Completing the form prior to the appointment date can be a great time-saver if the the client remembers to take it along. To download and print a copy of the Intake Form now, click on "Helpful Forms" to the left of this page.
3. All new clients are required to reserve their appointment with a credit card by going to the "Make a Payment" page.
4. We have a 24-hour cancelation/rescheduling policy. We would appreciate your helping us to maintain that policy. If a 24-hour notice of an intent to cancel/reschedule is not received and a no-show occurs, the client will be charged the cost for the complete session. To avoid no-shows, we try to send out reminder emails days before the appointment. Thanks in advance for your respect and helping us maintain a consistent policy. This gives us the opportunity to offer the appointment space ahead of time to someone else who is on our waiting list.